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Who we are

Evolving with Zambia since 1994

Since opening our doors in 1994 at Chester House, Cairo Road, as Zambia's first B2C IT retail outlet, Cosmic has grown alongside the country's digital transformation.
In 2026, we evolved into a full spectrum IT solutions and Managed Services provider, bringing over 30 years of technology experience to businesses across Zambia.

  1. 1994

    The first shop

    Cosmic opens in Chester House along Cairo Road with one purpose: to make world class technology accessible to Zambian businesses.

    • Zambia's first B2C IT retail outlet
    • Limited local expertise. Limited technology supply. Cosmic stepped in to bridge the gap.
  2. Growth

    Branch by branch

    Over three decades, we grew alongside Zambia's digital transformation, expanding our reach and building lasting relationships across industries.

    • 3 branches: Kabelenga Road (HQ), Cairo Road, Manda Hill
    • Banks, government, hospitals, NGOs, universities & private enterprises
  3. Partners

    Global brands

    We partner with globally recognised technology brands to deliver trusted products, proven solutions and reliable manufacturer-backed support.

  4. 2026

    Managed services

    In 2026, we took our next step, bringing ERP, enterprise software and managed IT services into a broader technology offering. Today, we help businesses do more with technology, from managing operations to supporting the infrastructure they rely on.

    • Managed IT Services (MSP), ERP, business software, IT infrastructure, hardware and managed print capabilities.
    • Managed Print Services powered by Epson
Our mission

To deliver reliable IT solutions and managed services that empower businesses, enhance productivity, drive innovation and build lasting partnerships.


Our vision

To be Zambia's most trusted technology partner, delivering integrated IT solutions, hardware, software and managed services that power business growth.

Our valuesReliabilityInnovationPartnershipIntegrityLocal expertiseExcellence
Services

One partner Total coverage

From device to cloud, we manage it all. From hardware supply and managed print to IT infrastructure and managed IT services, we bring your technology together under one trusted roof.

01

IT Hardware & Infrastructure Supply

IT Hardware & Infrastructure Supply

Our roots are in hardware. For over 30 years, we've supplied Zambian businesses with reliable IT equipment, from computers and servers to essential workplace technology. We assess, recommend, procure, deliver and install solutions tailored to your needs and budget.

  • End-user computing
  • Printers & imaging
  • Servers & data centre
  • Power solutions
  • Audio-visual & communications
  • Peripherals & accessories
Full details
02

Managed Print Services

Managed Print Services

Printing is one of the most overlooked costs in any business. We take control of your entire print environment — reducing costs, eliminating downtime, and keeping your team productive — on one simple, predictable monthly contract.

  • ↓40% avg. print cost reduction
  • 99% uptime SLA
  • 1 simple monthly invoice
  • Powered by Epson
Full details
03

Managed IT Services (MSP)

Managed IT Services (MSP)

Launched in 2026. Rather than waiting for something to break, we take ownership of your IT environment — monitoring, managing, securing, and optimising it proactively so your team can focus on what matters most.

  • Network monitoring
  • Server management
  • Backup & disaster recovery
  • Software licensing management
Full details
04

Networking & Security Systems

Networking & Security Systems

Structured cabling, switches, routers, wireless APs, and complete LAN/WAN solutions — designed and installed by our team — plus IP surveillance, access control, and perimeter security tailored to your premises.

  • Ubiquiti
  • Cisco
  • TP-Link Omada
  • Fortinet
  • Sophos
  • IP surveillance & access control
Full details
05

Cybersecurity & Endpoint Protection

Cybersecurity & Endpoint Protection

Antivirus, EDR, firewall management, threat monitoring, and staff security awareness programs — keeping your devices, network, and data protected around the clock.

  • Kaspersky
  • Sophos
  • Fortinet
  • Symantec
Full details
06

Cloud Services & Microsoft 365

Cloud Services & Microsoft 365

End-to-end Microsoft 365 and Google Workspace setup, licensing, migration, and ongoing administration — including business email configuration and support on your own domain.

  • Microsoft
  • Google
  • AWS
  • Email & domain management
Full details
07

Odoo & ZOHO ERP

Odoo & ZOHO ERP

Full Odoo ERP implementation, customisation, and managed services — accounting, inventory, sales, HR, and more — plus implementation and administration of ZOHO CRM, Books, and the full ZOHO ecosystem.

  • Odoo
  • ZOHO CRM
  • ZOHO Books
  • Implementation & customisation
  • Ongoing management
Full details

Our brands & partners