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Who we are

Evolving with Zambia since 1994.

In 1994, Cosmic opened its doors in Chester House along Cairo Road as Zambia's first B2C IT retail outlet. Over three decades we've grown alongside Zambia's digital transformation and in 2026 we evolved into a full-spectrum IT solutions and Managed Services provider.

  1. 1994

    The first shop

    Cosmic opens in Chester House along Cairo Road with one purpose: to make world-class technology accessible to Zambian businesses.

    • Zambia's first B2C IT retail outlet
    • A market with little local expertise and limited supply — we met that moment
  2. Growth

    Branch by branch

    Over three decades we grew alongside Zambia's digital transformation — expanding branch by branch and building trust sector by sector.

    • 3 branches: Kabelenga Road (HQ), Cairo Road, Manda Hill
    • Banks, government, hospitals, NGOs, universities & private enterprises
  3. Partners

    Global brands

    We partner with the world's most trusted technology brands — so clients get proven, well-supported products with manufacturer-backed support.

  4. 2026

    Managed services

    Cosmic evolves from hardware supplier into a full-spectrum IT solutions and Managed Services provider — the natural progression of 30 years.

    • Managed IT Services (MSP) division launched
    • Managed Print Services powered by Epson
Our mission

To empower businesses and individuals across Zambia by delivering reliable, cutting-edge IT solutions and managed services that enhance productivity, drive technological innovation, and build lasting partnerships.

Our vision

To be Zambia's most trusted partner for integrated IT hardware, software, and managed services — fostering growth and success for our clients by staying ahead of technological advancements.

Our valuesReliabilityInnovationPartnershipIntegrityLocal expertiseExcellence
Services

One partner. Total coverage.

From device to cloud — Cosmic manages it all. Hardware supply, managed print and managed IT services under one trusted roof.

01

IT Hardware & Infrastructure Supply

IT Hardware & Infrastructure Supply

Our roots are in hardware. For over 30 years, Cosmic has supplied Zambia's leading organisations with best-in-class IT equipment — we assess, recommend, procure, deliver, and install the right technology for your environment and budget.

  • End-user computing
  • Printers & imaging
  • Servers & data centre
  • Power solutions
  • Audio-visual & communications
  • Peripherals & accessories
Full details
02

Managed Print Services

Managed Print Services

Printing is one of the most overlooked costs in any business. We take control of your entire print environment — reducing costs, eliminating downtime, and keeping your team productive — on one simple, predictable monthly contract.

  • ↓40% avg. print cost reduction
  • 99% uptime SLA
  • 1 simple monthly invoice
  • Powered by Epson
Full details
03

Managed IT Services (MSP)

Managed IT Services (MSP)

Launched in 2026. Rather than waiting for something to break, we take ownership of your IT environment — monitoring, managing, securing, and optimising it proactively so your team can focus on what matters most.

  • Network monitoring
  • Server management
  • Backup & disaster recovery
  • Software licensing management
Full details
04

Networking & Security Systems

Networking & Security Systems

Structured cabling, switches, routers, wireless APs, and complete LAN/WAN solutions — designed and installed by our team — plus IP surveillance, access control, and perimeter security tailored to your premises.

  • Ubiquiti
  • Cisco
  • TP-Link Omada
  • Fortinet
  • Sophos
  • IP surveillance & access control
Full details
05

Cybersecurity & Endpoint Protection

Cybersecurity & Endpoint Protection

Antivirus, EDR, firewall management, threat monitoring, and staff security awareness programs — keeping your devices, network, and data protected around the clock.

  • Kaspersky
  • Sophos
  • Fortinet
  • Symantec
Full details
06

Cloud Services & Microsoft 365

Cloud Services & Microsoft 365

End-to-end Microsoft 365 and Google Workspace setup, licensing, migration, and ongoing administration — including business email configuration and support on your own domain.

  • Microsoft
  • Google
  • AWS
  • Email & domain management
Full details
07

Odoo & ZOHO ERP

Odoo & ZOHO ERP

Full Odoo ERP implementation, customisation, and managed services — accounting, inventory, sales, HR, and more — plus implementation and administration of ZOHO CRM, Books, and the full ZOHO ecosystem.

  • Odoo
  • ZOHO CRM
  • ZOHO Books
  • Implementation & customisation
  • Ongoing management
Full details

Our brands & partners